Effective Date: April 2026

1. Who We Are

Sri Lanka Holiday Guides (srilankaholidayguides.com) is a travel guide website operated from Sri Lanka, providing information and travel insights for visitors planning trips to Sri Lanka.

If you have any questions about this Privacy Policy, you can contact us at:
Email: [email protected]

2. What Data We Collect

We only collect personal data when you choose to share it with us.

Information you may provide:

  • Name and email address (via contact forms or inquiry forms)
  • Message content (travel inquiries, questions, or feedback)
  • Comments you leave on blog posts

Automatically collected data:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

3. How We Use Your Data

We use your information to:

  • Respond to your inquiries and travel-related questions
  • Improve website content and user experience
  • Monitor website performance and traffic
  • Prevent spam and misuse

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the EU/EEA, we process your data based on:

  • Consent – when you submit a form or accept cookies
  • Legitimate interest – to improve our website and respond to inquiries

5. Cookies and Tracking Technologies

We use cookies to:

  • Understand how visitors use our website
  • Improve performance and content

You can control or disable cookies through your browser or our cookie consent banner.

For more details, please see our Cookies Policy.

6. Third-Party Services

We use trusted third-party services that may process data on our behalf, including:

  • Google Analytics
  • Google Search Console
  • Cloudflare
  • Website hosting provider (Orange Host)

We may also embed content such as YouTube videos, Google Maps, and social media posts. These services may collect data according to their own privacy policies.

7. Data Sharing

We only share data when necessary with:

  • Service providers (hosting, analytics, security)
  • Legal authorities (if required by law)

8. Data Retention

We keep your data only as long as necessary:

  • Inquiry emails: retained for communication purposes
  • Analytics data: retained based on Google Analytics settings

9. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to data processing

To exercise your rights, contact:
Email: [email protected]

10. Data Security

We take reasonable steps to protect your information using secure systems and trusted providers. However, no method of transmission over the internet is completely secure.

11. Children’s Privacy

This website is not specifically directed at children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.